Jack Fernandez
- Role
- Vice President of Sales (Virtual Sales Center) at Qualfon
- Location
- Cleveland, TN, US
- LinkedIn followers
- 500 followers
About Jack Fernandez
20 Years Contact Center Operations Leadership (Customer Care, Sales, Retention…
Experience
Vice President of Sales (Virtual Sales Center)
Jan 2023 — Present
It’s all about connections. Making them, strengthening, keeping them. We help brands improve customer engagement, generate more revenue and increase customer loyalty.
Skills
- Customer Service
- Sales
- Change Management
- Sales Management
- Performance Management
- Leadership
- Process Improvement
- Cross-Functional Team Leadership
- Customer Experience
- Business Process Improvement
- Customer Satisfaction
- Workforce Management
- Call Centers
- Strategic Planning
- P&L Management
- Delivering Results
- Telecommunications
- Crm
- Start-Ups
- Management Consulting
- Performance Improvement
- Executive Management
- Inbound Marketing
- Coaching
- Bpo
- Management
- Offshoring
- Customer Retention
- Project Management
- Call Center
- Outsourcing
- Start-Up Operations
- Business Development
- Business Strategy
- Forecasting
- Program Management
- Training
- Team Leadership
- Vendor Management
- Team Building
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