Jack Deland
You have to keep changing, until you realize you do not.
- Role
- Madskills Certified Trainer and Advanced Developer at Madcap Software, Inc
- Location
- Ann Arbor, MI, US
- LinkedIn followers
- 500 followers
About Jack Deland
Years ago, I set out to become the world\'s best Help author. It\'s a work in…
Experience
Madskills Certified Trainer and Advanced Developer
Mar 2016 — Present
I work through MadCap and Adam Charles Consulting, LLC on assignment to provide Flare-based project consulting, development, and training services anywhere in the world. Recent clients:• Nestlé GLOBE (Switzerland), Help and Help UI development. User base: Harland Clarke, custom Salesforce implementation that uses Apttus and Oracle PL/SQL; developer audience.• k-Space Associates, project architecture and Help UI for nanoscale metrology tools for silicon wafer deposition measurement at the atomic level (hardware and context-sensitive software). Results are used by Intel and research physicists around the world.• Meteorcomm, LLC, Help UI and project architecture; individual and group Flare training.• FireEye (Verodin), Word to Flare conversion project using git.
Education
SUNY Binghamton (Harpur College)
MA
Massachusetts Institute of Technology
Certificate
Stanford University
Philosophy
2020 — 2021
The Interaction Design Foundation
User Experience
2017 — 2018
Planned Change Internship
Certificate
University of Michigan
PhD Coursework, Literary Criticism
Cornell Johnson Graduate School of Management
Certificate
SUNY Binghamton (Harpur College)
BA
Bondurant School of High Performance Driving
Certificate, Grand Prix
Skills
- Software Documentation
- Information Architecture
- Online Help
- Product Management
- Single Sourcing
- Snagit
- Unix
- Information Design
- Adobe Acrobat
- Style Guides
- Robohelp
- User-Centered Design
- Content Management
- Intranet
- Content Writing
- Xmetal
- Software Development
- Scrum
- Release Notes
- Cms
- Content Development
- Madcap Flare
- Manuals
- Technical Writing
- Online Help Development
- Usability
- White Papers
- Agile Methodologies
- Usability Testing
- Dita Xml
- User Interface
- Webworks
- Technical Documentation
- Framemaker
- Technical Communication
- User Research
- Quality Assurance
- User Assistance
- Task Analysis
- Visio
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.