Jack-Daniyel Jd Strong

About Jack-Daniyel Jd Strong

Apple Certified Specialist, providing Consulting, Managed Services and Mobile Device Management for small and medium sized businesses. Documentation and Support Specialist for Watchman Monitoring and related technologies. Experienced Speaker on business and technology related topics to business owners, IT Consultants and IT Professionals.Scripting and Automation with bash, python and AppleScript.Background includes Web-based Application Development, Database Administration, and Project Management. A former member of the Apple Consultants Network, Apple Authorized Reseller, and Apple Authorized Service Provider. Extensive experience with small business, medium business, local government and non-profit organizations.

Experience

1. Lead IT Systems Engineer

   Lumen Technologies

   Mar 2025 — Present

   As a Lead IT Systems Engineer, I guide the design, deployment, and long-term reliability of large-scale endpoint environments. My work centers on building secure, consistent, and scalable experiences across macOS, iPadOS, Windows, and ChromeOS. I focus on modern management practices, automation, and strong operational foundations.In this role I lead platform strategy, mentor engineers, and partner with security, networking, and support teams to keep the device ecosystem healthy. I build and maintain GitOps-driven workflows, develop automation using tools such as Ansible and CI pipelines, and drive adoption of MDM capabilities for policy, compliance, and lifecycle management. I also handle escalations for complex system issues, help improve cross-team processes, and support continuous service improvements.My goal is to create dependable systems that reduce friction for users and give administrators clear visibility, resilient tooling, and confidence in their fleet.

Education

• Eastern Washington University

  BS, Computer Information Systems

  1999 — 2001

• Gonzaga University

  Civil Engineering, Computer Science

  1995 — 1999

Skills

• Os X
• Mac Os X
• Ipod
• Ipad
• Windows
• Wireless Networking
• Computer Hardware
• Servers
• Mysql
• Customer Service
• Creative Problem Solving
• Technical Support
• Filemaker
• Wireless Security
• Linux
• Postgresql
• Software Development
• Apple
• Python
• Asp
• Problem Solving
• Macbook Pro
• Mac Pro
• Microsoft Sql Server
• Databases
• Small Business
• Php
• Access
• Macbook
• Perl
• Mac
• Network Administration
• Social Media
• Training
• Html