Jack Kohler

About Jack Kohler

I am a James Madison University alumnus who earned a Bachelor of Science degree. I majored in Geographic Information Systems and minored in Computer Information Systems. I am interested in applying my JMU educational background and lifelong computer skills to real world problem solving activities. I am seeking an opportunity to gain real world experience while offering my technological and interpersonal skills to help implement operational solutions.

Experience

1. Lead Business Analsyst

   Audley Consulting Group

   Apr 2022 — Present

   Facilitate virtual requirements gathering meetings with stakeholders to define onboarding and offboarding workflows while ensuring alignment with compliance standards and procedures. • Develop and maintain Standard Operating Procedures (SOPs) and process workflows using Visio ensuring clarity and efficiency in operational tasks.• Engage in continuous process improvement efforts by meeting with stakeholders to evaluate onboarding workflows and drive optimization initiatives.• Create and track ServiceNow tickets, collaborating with the Helpdesk to resolve issues and delivering detailed status reports to key stakeholders.• Proficient in creating dashboards, pivot charts, and data-driven reports using Microsoft Excel to illustrate metrics, KPIs, and areas for improvement.• Experienced in preparing procurement packages, market research, acquisition planning, and coordinating purchasing requests.• Mentor and train new analysts, conducting weekly follow-ups to support their development.• Recognized as Employee of the Month – April 2024 and 2024 Employee of the Year.

Education

• James Madison University

  Bachelor of Science - BS, Geographic Science with a Concentration in Applied Geographic Information Systems

  2016 — 2020

Skills

• Microsoft Office
• Computers
• Microsoft Excel
• Mathematics
• Entrepreneurship
• Leadership
• Microsoft Word
• Science