Jack Wyman
Ecommerce Manager
- Role
- Ecommerce Manager at LA Clippers
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Jack Wyman
Jack Wyman is a Ecommerce/Marketing Manager with 6 years of experience working in a…
Experience
Ecommerce Manager
Apr 2025 — Present · Inglewood, CA, US
Manage day-to-day operations of ClippersHQ.com, delivering a seamless shopping experience for fans.Increased customer satisfaction rating to an average of 5/5 stars (up 21%) by improving response times and resolving issues with speed and efficiency.Developed and currently executing a five-pronged SEO strategy focused on keyword-optimized product titles/descriptions and image compression for faster load times, improving search rankings and organic visibility.Led resolution of a critical shipping logic error, eliminating unintentional free Priority Shipping offers and ensuring proper enforcement of free Ground Shipping threshold policy.Overseeing integration of a self-serve customer returns portal to streamline post-purchase experience and reduce friction in returns/exchanges.Collaborated cross-functionally to help with launch of Spring Sale campaign, which has generated 80+ orders and $6,293 in revenue on Day 1.Ensure eCommerce promotions and website content are fully optimized and on-brand.Monitor key site KPIs (traffic, AOV, conversion rate, etc.) to identify actionable opportunities and drive continuous improvement.Support merchandising and inventory accuracy to ensure optimal product availability and customer experience.Track and improve fulfillment speed and accuracy in collaboration with warehouse operations.Remain up to date on eCommerce trends and technologies to identify new tools and growth opportunities.
Education
UC Santa Barbara
Bachelor's degree, Ethics and Public Policy
2013 — 2020
General Assembly
Certificate of Completion, Software Engineering
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