Jack Ware
Shift Team Lead
- Role
- Shift Team Lead at HCLTech
- Location
- Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Jack Ware
Never be afraid to try something new. Remember, amateurs built the ark. Professionals built the titantic.\"
Experience
Shift Team Lead
Jun 2019 — Present · Cary, NC, US
Organizing shift schedules for team members• Monitoring attendance, tardiness and time off• Assigning duties to specific employees based on role and skills• Supervising employees and assisting with tasks as necessary• Conducting performance reviews and sharing feedback with both upper management and team members• Managing employees request and transgressions• Training new and current team members on tasks• Handling customer issues and managing conflicts
Skills
- IT Management
- Databases
- Disaster Recovery
- Microsoft Sql Server
- Networking
- Sharepoint
- Information Technology
- Iis
- IT Service Management
- Citrix
- Troubleshooting
- Microsoft Exchange
- Security
- Software Documentation
- Sql
- Visio
- System Administration
- Network Administration
- Windows 7
- Active Directory
- Unix
- Windows Server
- Hardware
- Process Improvement
- Cisco Technologies
- Vmware
- Technical Support
- Windows
- Data Center
- Microsoft Office
- Internet Protocol Suite (Tcp/Ip)
- Integration
- IT Operations
- Operating Systems
- Help Desk Support
- Customer Service
- Servers
- Itil
- Computer Hardware
- Tcp/Ip
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