Jack Slingland

About Jack Slingland

As TickPick\'s first employee, I\'ve had the opportunity to shape various aspects of the business, driving growth and success in multiple areas.Scaling Operations: I played a pivotal role in establishing and scaling a multifaceted, international operations team from the ground up. This experience allowed me to develop a deep understanding of the challenges and opportunities that come in high growth environments.Operational Efficiency: Building efficient operational processes has been one of my core responsibilities. I took pride in creating and implementing Standard Operating Procedures that streamlined our operations, reduced costs, and enhanced productivity.Driving Performance: I have been instrumental in creating KPIs across all operational disciplines, including Risk Management, Fulfillment, and General Customer Service. This strategic approach has empowered the organization to monitor, measure, and continually improve our performance in these critical areas.

Experience

1. Senior Vice President Operations

   TickPick

   Jan 2022 — Present

Education

• Penn State University

  Bachelor of Science (B.S.), Marketing

  2009 — 2013

Skills

• Social Media
• Strategy
• Staff Supervision
• Performance-Under-Pressure
• Marketing
• Relationship Management
• Customer Satisfaction
• Facebook
• Start-Ups
• Social Media Marketing
• Customer Service
• Team Leadership
• Verbal & Written Communicator
• Leadership
• Business Start-Up
• Forward Thinking
• Microsoft Office
• Sales