Jack Roberts

Experience Strategy Lead @PwC UK

London, GB
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WORK HISTORY

Oct 2022 — Present

Experience Strategy Lead @PwC UK

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London, GB

Across my time working for PwC, I have run several multi-discipline teams to address pain points and innovatively improve customer experiences and lifetime value. Through this work, I have experience in building collaborative relationships across markets and functions to help clients navigate complexities, develop successful business strategies, and unlock value, delight customers, and achieve sustained growth.

EDUCATION

2020

The Interaction Design Foundation

Interaction Design

2007 — 2014

Our Lady of Sion School

Law

2014 — 2017

Nottingham Trent University

Bachelor of Laws (LLB)

2018 — 2019

General Assembly

User Experience

2020 — 2020

University of the Arts London

Service Design

SKILLS

Time ManagementPublic SpeakingTeamworkEnglishTeam ManagementMicrosoft WordMootingTeam LeadershipNegotiationWindowsProject ManagementLegal DocumentsCustomer ServiceRetailStrategic PlanningMicrosoft OfficeDebatingPowerpointMicrosoft ExcelTeam BuildingManagementLegal ResearchOutlook

ABOUT JACK ROBERTS

I am a senior manager within PwC UK\'s customer practice, specialising in retail and…

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Jack Roberts — Experience Strategy Lead at PwC UK in London, GB | Unifers