Jack Milburn

Senior Support Engineer @Computer Care Uk Ltd

Hemel Hempstead, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Dec 2023 — Present

Senior Support Engineer @Computer Care Uk Ltd

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GB

EDUCATION

2007 — 2009

North Hertfordshire College

Edexcel Level 3 BTEC National Certificate for I.T Practitioners (I.T and Business)

N/A

Sir John Lawes School

High School

SKILLS

ManagementNetworkingComptia Server+Computer HardwareComptia Security+SalesBusiness DevelopmentSoftware InstallationComputerComptia Network+TroubleshootingProject PlanningWeb DesignMicrosoft ExchangeSocial NetworkingActive DirectoryWindows ServerSales ManagementWeb DevelopmentTechnical SupportAccount ManagementCustomer ServiceCustomer SatisfactionComputer RepairSocial MediaDomain Name System (Dns)

ABOUT JACK MILBURN

I work with small businesses and education providers to help them make better, safer use of their technology, mostly through Microsoft 365, Azure, and practical security that fits the way they work. My role sits somewhere between a vCTO and a vCISO. I help with cloud migration, identity protection, patching, tool selection, and aligning with frameworks like CE+ and NIST. It’s technical, strategic, and focused on what matters, not just ticking boxes. I’ve built CE+ baselines, improved Secure and Identity Scores across over 50 tenants, delivered reporting that helps people make decisions, and rolled out security playbooks and tooling that actually work. Most days I’m scripting, reviewing risks, working with tools like Huntress, Automox, and Inky, or sitting down with leadership to help plan next steps. I try to keep things simple, consistent, and useful. Right now I’m finishing AZ-104 and SC-300 to reflect what I already do day to day, and looking to step further into cloud security leadership and long-term planning.

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