Jack Medhurst
Senior Client Implementation Manager @CDL Software
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WORK HISTORY
Senior Client Implementation Manager @CDL Software
Stockport, GB
Leading workshops allowing us to Identify requirements and deliver application and service implementations, providing a high standard of professional consultancy service, in respect of CDL developed application software and best practice. Working self-sufficiently and collaboratively to ensure team and departmental goals are achieved. Maintain product knowledge and skills. Assist with the development of team members skills in these areas, via coaching and mentoring. To adopt a pro-active approach to the development of CDL applications, in line with customer requirements.•Specialised Outbound Client Projects - taking ownership of specific projects requiring advanced application knowledge.•Provision of formal consultancy services – drive process reviews with clients to ensure best practice is used requiring advanced application knowledge.•Coaching and Mentoring - assist with the development of team skills and knowledge by providing assistance with advanced CDL application issues and business process.•System Development – promote client enhancement requirements.•Demonstrable competence in specifying, implementing and configuring Strata to enable an assigned client to successfully run their business.
EDUCATION
Zenos (Microsoft Certified)
Comptia A+ / Microsoft Certified Technician, Information Technology
Macclesfield College
Level 2 Information Technology, Information Technology
SKILLS
ABOUT JACK MEDHURST
Experienced Client Implementation Manager with a demonstrated history of working in the Insurance software industry. Skilled in Development Methodologies, Software Development, Information Technology, IT Service Management, System Migrations, System integrations and Software Implementation.
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