Jack Medhurst

Senior Client Implementation Manager @CDL Software

Stockport, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Apr 2022 — Present

Senior Client Implementation Manager @CDL Software

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Stockport, GB

Leading workshops allowing us to Identify requirements and deliver application and service implementations, providing a high standard of professional consultancy service, in respect of CDL developed application software and best practice. Working self-sufficiently and collaboratively to ensure team and departmental goals are achieved. Maintain product knowledge and skills. Assist with the development of team members skills in these areas, via coaching and mentoring. To adopt a pro-active approach to the development of CDL applications, in line with customer requirements.•Specialised Outbound Client Projects - taking ownership of specific projects requiring advanced application knowledge.•Provision of formal consultancy services – drive process reviews with clients to ensure best practice is used requiring advanced application knowledge.•Coaching and Mentoring - assist with the development of team skills and knowledge by providing assistance with advanced CDL application issues and business process.•System Development – promote client enhancement requirements.•Demonstrable competence in specifying, implementing and configuring Strata to enable an assigned client to successfully run their business.

EDUCATION

2011 — 2012

Zenos (Microsoft Certified)

Comptia A+ / Microsoft Certified Technician, Information Technology

2010 — 2011

Macclesfield College

Level 2 Information Technology, Information Technology

SKILLS

IT Service ManagementChange ManagementService ManagementBusiness AnalysisIT ManagementSoftware DevelopmentProcess ImprovementAgile MethodologiesItilInformation TechnologyWindows ServerProject Delivery

ABOUT JACK MEDHURST

Experienced Client Implementation Manager with a demonstrated history of working in the Insurance software industry. Skilled in Development Methodologies, Software Development, Information Technology, IT Service Management, System Migrations, System integrations and Software Implementation.

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Jack Medhurst — Senior Client Implementation Manager at CDL Software in Stockport, GB | Unifers