Jack

About Jack

Driven agent of change who innovates and leads while aligning objectives to the company\'s mission through attention to the customer\'s needs.

Experience

1. Manager Enterprise Systems

   Texas Children's Hospital

   Nov 2020 — Present · Houston, TX, US

   While reporting to a Director, I lead a high volume, adaptable, and very successful Modern End-user Compute Engineering team with a pulse on End-user Experience of ~25 direct reports. My team is responsible for EUC Engineering Workstations and Mobile Devices. I am leveraging technologies such as Microsoft AGPM, ControlUp, VMware Horizon VDI, VMware Workspace ONE, VMware Workspace One UEM, Workspace One Intelligence, VMware DEM, IGEL, Imprivata OneSign, Imprivata Ground Control, Microsoft System Center Configuration Manager, IGEL, Bitlocker, ControlUp, Intel Setup and Configuration Software for vPro, and Microsoft KMS.

Skills

• Account Management
• Business Intelligence
• Cloud Computing
• Windows
• Recycling
• Troubleshooting
• Security
• Computer Hardware
• Networking
• Servers
• IT Management
• Dhcp
• Technical Support
• Business Analysis
• Hyper-V
• Citrix Metaframe
• IT Operations
• Active Directory
• System Center Configuration Manager (Sccm)
• Windows Server
• Information Security
• Hardware
• Data Center
• Vmware
• Databases
• Antivirus
• Waste
• Group Policy
• Citrix
• Software Documentation
• Infrastructure
• Sccm
• Project Management
• Virtualization
• Vmware Esx
• Disaster Recovery
• Dns
• Vendor Management
• Training
• Sharepoint