Jack Heng

About Jack Heng

I’m a transformative, visionary international executive with 20+ years of success driving innovation and change across large-scale operations, supply chain, and finance. I bring a relentless “can do” collaborative attitude to steer customer- and value-focused digital and strategic transformation globally (most notably in the Americas, Europe, and Asia). My thought leadership spans supply resilience across the energy sector, with a history of optimizing upstream and downstream operations for Shell in diverse regions.As a strategic, performance-driven leader, my focus is on achieving safe, reliable, and efficient product flow and ensuring excellence across cost control, quality, and customer satisfaction. I’m perceptive in analyzing emerging technologies and solutions to define and capture competitive edge, and passionate about opportunities to address climate change and reduce greenhouse gas emissions while driving growth, reliability, and productivity.My career highlights include:• Transforming supply chain for top Shell assets across Americas, Europe, and Asia.• Driving 9-figure savings in Shell Lubricants product formulation and logistics strategy.• Boosting customer satisfaction with industry-first “Amazon-like” track and trace.• Piloting first-to-market AI tools for Shell supply chain at largest Americas assets.• Overseeing risk assurance in Shell’s carbon and climate change strategy (US and global).EXECUTIVE EXPERTISE:Strategic Business Planning | Digital Transformation & Change | Global Team Building & Leadership | P&L Ownership & Inventory Oversight | Executive Communication & Advisory | Mentoring, Coaching, & DevelopmentBUSINESS OPERATIONS:Global Supply Chain Management | Multiregional Commercial Operations | Sourcing, Logistics, & Warehousing | Risk Management & Assurance | Compliance, Safety, & Reliability | Continuous Process Improvement | Revenue Growth & Profitability | Forecasting, Planning, & Analytics | Finance Controls & GovernanceEXECUTIVE VALUES:Positivity, Resilience, & Honesty | Integrity & Accountability | Curiosity & Collaboration

Experience

1. Strategic Risks Assurance Executive Internal Audits & Investigations

   Shell

   Aug 2021 — Present · Houston, TX, US

   Appointed to an executive development role to oversee key risks in Shell’s energy transition strategy, including executive/board-level advisory on transitioning to greener energy sources in the US and globally. Oversaw ~40 audits across Shell’s upstream, integrated gas, downstream, and renewables businesses. DELIVERED RESULTS:• Designed and implemented the strategic risk audit framework to provide risk assurance and oversight on Shell\'s “Powering Progress” strategy delivery. Provided senior executives with critical insights to navigate the complexities of the evolving energy sector. Evaluated new pathways for investment credibility and scalability and calibrated risk appetite to maintain competitiveness while mitigating potential adverse impacts.• Notable assessments that informed the Shell Board included Shell’s carbon management framework, group strategic excellence framework, respecting nature strategy, nature-based solutions and carbon trading strategy, decarbonization strategy of downstream sectors, energy transition strategy, e-mobility strategy, and integrated power strategy.