Jack Hemingbrough
Assistant General Manager @Hawksmoor
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WORK HISTORY
Assistant General Manager @Hawksmoor
New York, NY, US
Lead and coach a team of 150 (average), developing managers and team members through structured accountability, performance management, and operational training to drive consistency in a $19M flagship operation covers per month)• Co-managed strategic initiatives that increased annual revenue from $13M to $19M (2024–2025) through operational optimization, team alignment, and executive collaboration• Partnered with executive leadership and founders to shape cultural integration and progressive operational strategies, supporting the successful U.S. growth of a UK-based brand• Owning financial and cost controls including invoicing, petty cash, weekly banking reconciliation, and operational expenditure.• Direct Planned Preventative Maintenance (PPM) and facilities/project management via ResQ (Maintenance Management System), controlling monthly maintenance costs and renegotiating contracts to deliver $15K in annual savings while reducing downtime and risk• Maintain DOH “A” grade and full compliance across health & safety, food safety, and fire safety through structured SOP frameworks and targeted management training in H&S, allergens, and emergency response
EDUCATION
Fast Forward and Education Training
Level 2, Improving Personal Exercise, Health & Nutrition
University of Adelaide
Bachelor of Arts (BA), English Language and Literature, General
Wine & Spirit Education Trust
Level 2, Wine and Spirits Course
TAFE SA
Tourism, Hospitality and Recreation
Wine & Spirit Education Trust
level 3, Wine Steward/Sommelier
TAFE SA
Business Studies
Speakup Challenge
Diploma of Education, Level 1 Professional Coaching
SKILLS
ABOUT JACK HEMINGBROUGH
Operations and people leader with 10+ years of experience managing large teams, complex operations, and workforce strategy in high-performance environments. Proven expertise in post-crisis rebuilds, workforce scaling, HR operations, process improvement, and change leadership. Recognized for building a strong people culture and improving retention. Skilled at aligning people and strategy with business objectives. Seeking operations, people operations, executive assistant or business management roles outside the hospitality industry.
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