Jack Hemingbrough
Restaurant General Manager
- Role
- Assistant General Manager at Hawksmoor
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Jack Hemingbrough
Operations and people leader with 10+ years of experience managing large teams, complex operations, and workforce strategy in high-performance environments. Proven expertise in post-crisis rebuilds, workforce scaling, HR operations, process improvement, and change leadership. Recognized for building a strong people culture and improving retention. Skilled at aligning people and strategy with business objectives. Seeking operations, people operations, executive assistant or business management roles outside the hospitality industry.
Experience
Assistant General Manager
Mar 2023 — Present · New York, NY, US
Lead and coach a team of 150 (average), developing managers and team members through structured accountability, performance management, and operational training to drive consistency in a $19M flagship operation covers per month)• Co-managed strategic initiatives that increased annual revenue from $13M to $19M (2024–2025) through operational optimization, team alignment, and executive collaboration• Partnered with executive leadership and founders to shape cultural integration and progressive operational strategies, supporting the successful U.S. growth of a UK-based brand• Owning financial and cost controls including invoicing, petty cash, weekly banking reconciliation, and operational expenditure.• Direct Planned Preventative Maintenance (PPM) and facilities/project management via ResQ (Maintenance Management System), controlling monthly maintenance costs and renegotiating contracts to deliver $15K in annual savings while reducing downtime and risk• Maintain DOH “A” grade and full compliance across health & safety, food safety, and fire safety through structured SOP frameworks and targeted management training in H&S, allergens, and emergency response
Education
Fast Forward and Education Training
Level 2, Improving Personal Exercise, Health & Nutrition
2020 — 2021
University of Adelaide
Bachelor of Arts (BA), English Language and Literature, General
2007 — 2009
Wine & Spirit Education Trust
Level 2, Wine and Spirits Course
2015 — 2016
TAFE SA
Tourism, Hospitality and Recreation
Wine & Spirit Education Trust
level 3, Wine Steward/Sommelier
2017 — 2017
TAFE SA
Business Studies
Speakup Challenge
Diploma of Education, Level 1 Professional Coaching
2020 — 2020
Skills
- Marketing
- Strategic Planning
- Hospitality
- Microsoft Office
- Sales
- Customer Service
- Team Building
- Management
- Sales Management
- Leadership
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