Jack Gonsalves

Lead - Risk Assurance and Internal Audit @Metropolis Healthcare

IN

Risk Assurance• Identification, assessment, evaluation of all risks and driving the mitigation of key risks by continuous monitoring of KPIs, control measures, in coordination of risks and control owners• Review of all the risk areas once in a month /quarter to update the Risk register with the new risk and mitigation plans • Testing of risk mitigation in place for top risk areas and check the efficacy of controls put in place and monthly, quarterly updates.• Training to key stakeholders across functions to increase participation and bring ownership of risk mitigation practices, process and SOPs adherence.• Lead ERM special projects - process gap analysis for new acquisition and streamlining, data privacy & information security projectsFraud related• Driving fraud management cases for closure including resolution of Whistle blower cases.• Fraud analytics, review of internal controls, gap analysis and work towards strengthening the internal controls to minimise frauds.• Key inputs to Internal Audit team on inclusion of specific risk areas - both for risk rerating and high risk areas.Internal Audit• Review of the various identified areas of operational risk and control process and procedures.• Perform risk assessment and define scope of audit.• Development of Internal Audit plan across functions/ audit calendar and adherence to ensure coverage as per plans.• Liaison with outsourced auditors and internal stakeholders to monitor the execution of the audit plan and smooth completion of the audit.• Carry out review and audit (some surprise) of 4/5 process every quarter, this is in addition to the processes being reviewed by the outsourced auditors.• Working with internal stakeholders to develop systemic and long term solutions for resolving audit observations.• Do a regular follow up on overdue issues/findings and ensure timely compliance/ implementation.• Use of analytics for identification of risk areas and for tracking successful resolution.

St. Francis D'Assisi Junior College

Bachelor of Commerce (B.Com.)

St. Andrews College

Bachelor of Commerce (B.Com.)