Jack G.
Client Success at Affirm, Inc.
- Role
- Client Success Specialist Ii at Affirm
- Location
- Pittsburgh, PA, US
- LinkedIn followers
- 500 followers
About Jack G.
Client Success Manager with a strong track record of building and strengthening relationships. Helping my company and our clients grow their business is what motivates me.
Experience
Client Success Specialist Ii
Jul 2024 — Present
Manage a portfolio of 100+ accounts with an emphasis on growing and retaining merchant revenueResponsibilities includes strategic planning, best practice recommendations, and selling finance optimization strategiesHold client calls & QBRs to analyze/break down demographic mix, conversion metrics, and volume dataSupport clients in growing their businesses through contracting omnichannel sales and launching new accountsRenegotiate merchant service agreements as necessaryAct as liaison between clients and Marketing to facilitate placement opportunitiesDaily account management including helping clients understand the product, managing expectations, and working internally to source solutions
Education
Slippery Rock University
Bachelor’s, Political Science
Seneca Valley High School
High School Diploma
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