Jack Farling
Business Development @Key Ivr
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WORK HISTORY
Business Development @Key Ivr
Key IVR provides secure cloud payment solutions to organisations and contact centres across the globe, protecting hundreds of businesses and their customers. Businesses can increase their revenue and conversion rate by taking PCI-DSS compliant card payments over the phone, with an automated IVR, on the web, via SMS or on a mobile app. We work with finance directors, heads of operations, managing directors, security and compliance officers, IT managers and accounts teams to discuss their business challenges and the how cloud payment services can bring tangible results to their organisation. Our reliable omni-channel SaaS platform is trusted by some of the world’s leading brands, processing over 3bn per annum and reducing the time it takes to collect payments. It is available 24/7 in 14 languages and integrated with all leading Merchants and Payment Gateways worldwide. Services are branded to suit your organisation to deliver excellent customer experience, with a range of options to work seamlessly with your existing systems, saving your teams’ valuable time. If you think I can help, send me a message and we\'ll take it from there. For more information, please visit keyivr.com
EDUCATION
The University of Sheffield
Bachelor of Arts - BA, Japanese Studies
ABOUT JACK FARLING
I help organisations make it easier and safer for customers to pay - whether that’s over the phone, online, by SMS, or through automated systems.As part of the team at Key IVR, a UK-based PCI-DSS compliant payment solutions provider, I speak daily with finance, IT, and operations leaders who are navigating challenges like:• Reducing PCI scope and compliance complexity• Handling high call volumes securely• Streamlining fragmented payment channels• Improving customer experience without adding riskMy focus isn’t just on pitching software - it’s about understanding how payments fit into each organisation’s bigger picture, and starting the right conversations to explore improvement.If you’re looking to simplify or modernise your payment journey, I’m always happy to share what we’ve seen work across different sectors and use cases.
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