Jack Duffy
Director of Business Development @Voxira
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WORK HISTORY
Director of Business Development @Voxira
Montreal, QC, CA
Leading market entry across the U.S. and Europe, introducing Voxira into private clinics, specialty care groups, and multi-location healthcare operators• Building the commercial motion from zero, defining target segments, priority accounts, and strategic entry points within fragmented clinical markets• Leading commercialization of Voxira within clinical environments, positioning it as core infrastructure for patient communication and access• Engaging clinic ownership, operators, and clinical leadership to uncover constraints across patient flow, staffing, and administrative burden• Translating Voxira’s AI voice capabilities into operational outcomes, including increased patient capture, reduced missed calls, and improved front-desk efficiency• Embedding Voxira into real clinic workflows, aligning automation with how practices manage scheduling, triage, and patient interaction• Driving adoption in environments with staffing constraints, enabling 24/7 patient engagement without increasing headcount• Working alongside product and technical teams to ensure deployment aligns with existing EMR/EHR systems and real operational use• Navigating security, privacy, and regulatory expectations across North American and European healthcare environments to support adoption in compliance-driven organizations• Expanding platform adoption into broader workflows, introducing NoteGen for clinical documentation and additional capacity gains• Working directly with leadership to shape go-to-market strategy, early customer acquisition, and in-market positioning across the U.S. and Europe
EDUCATION
Humber College
Bachelor's degree
Sacred Heart Catholic High School
High School Diploma
ABOUT JACK DUFFY
At Packetlabs, I help organizations take a proactive stance against cyber threats by guiding them through advanced strategies and world-class offensive security & Infrastructure testing services. With a background in business development and contact marketing, along with a passion for customer success, I work closely with security and IT leaders to identify vulnerabilities before attackers do. My role centers on building meaningful partnerships, understanding complex security environments, and aligning Packetlabs’ ethical hacking expertise with each client’s risk profile and compliance needs. I believe in a consultative approach—combining threat intelligence, technical insight, and real-world testing scenarios to drive measurable outcomes. From initial discovery to long-term security program planning, my goal is to empower clients with the clarity and confidence they need to stay secure in a rapidly evolving threat landscape.
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