Jack Thornton
Technical Sales Manager, Product Lead @Oxford Flow
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WORK HISTORY
Technical Sales Manager, Product Lead @Oxford Flow
Oxford, GB
Formulate engineered proposals tailored to each customers’ application, having input on all non-standard orders (~50% of business throughput). This includes top-level scope analysis (such as P & ID interpretation), design configuration & compromise, advanced engineering calculations, custom components, costing, and commercial considerations.• Offer creative applications-based solutions to solve end-user technical problems, by developing custom engineering configurations and requirements to fit the needs of customers, via the thorough understanding and use of software.• Account manage Oxford Flow’s only Technical Partnership, a U.S. based company, which provided ~20% of all business intake in 2024.• Support the Commercial team of 8 non-technical salespeople to develop new, high value business opportunities through frequent and effective customer interactions, developing sales prospects.• Prepare and deliver high quality technical sales presentations to potential customers; including successfully conveying the simplified core product principles to a non-technical audience, and also, deep dives on the products with subject matter experts, both online and in-person across North America and Europe.• Engage effectively potential clients, using interpersonal skills to establish rapport, asking pertinent technical and operational questions in order to fully understand their operational requirements• Provide technical assistance and customer support by using a combination of engineering knowledge, product capabilities, and commercial mindedness to; provide customer guidance; technical discussions with customers; responding to incoming customer inquiries; and troubleshooting customer issues.• Work closely with Engineering & Production departments as needed when crafting custom solutions and to optimise product revenue delivery.• Perform product teardown demonstrations and attend relevant tradeshows / exhibitions / conferences, meetings and industry events.
EDUCATION
University of Warwick
Master of Engineering, Mechanical Engineering
SKILLS
ABOUT JACK THORNTON
Innovative minded. People orientated. Problem solver. Mechanical Engineer. At Oxford Flow, my role as Technical Sales Manager and Product Lead merges expert knowledge in industrial mechanical product design with an ability to conjure up creative solutions, and a knack for fostering personal relationships. My transition from a hands-on Senior Mechanical Engineer to a strategic leader in technical sales means I now consistently create solutions that far exceed industry benchmarks, thanks to our collaborative spirit and relentless pursuit of engineering excellence.I have a Masters in Mechanical Engineering from the University of Warwick (UK), and have gone on to work in 5 different engineering companies covering a breadth of fields from aerospace to bio-medical engineering R&D. I aspire to continue to work in a leading industrial or consulting company and become a Chartered Engineer in either the manufacturing or energy sectors.
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