Jack Coutts
Student at California State University, Fullerton
- Role
- Team Member at Lazy Dog Restaurant & Bar
- Location
- Orange, CA, US
- LinkedIn followers
- 500 followers
About Jack Coutts
Business Administration student with a concentration in General Management at Cal State Fullerton University.
Experience
Team Member
May 2024 — Present
Provided professional customer support in high-volume environment and ensuring positive client experiences for over hundreds of guests daily• Managed inbound phone communications, reservations, and order requests using POS and scheduling systems• Coordinated service workflows by maintaining accurate schedules, seating chars, and real-time operational updates• Supported front-of-house operations by running food and beverages• Ensured compliance with health, safety, and sanitation standards through cleaning and restocking service areas• Trained and on boarded 6+ new employees in host duties, customer services standards, and company policies
Education
Santiago Canyon College
Associate's Degree, Business Administration and Management, General
Cal State Fullerton, College of Business and Economics
Bachelor of Arts - BA, Business Administration and Management, General
Villa Park High School
High School Diploma
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