Jack Chapman
Product Designer at Avalara
- Role
- User Experience Designer at Avalara
- Location
- Spokane, WA, US
- LinkedIn followers
- 500 followers
About Jack Chapman
Curious, adaptable, and challenge-oriented individual with 7+ years of product design experience designing SaaS products with B2B and B2C applications. I am passionate about crafting the simplest and most intuitive user experiences possible through exceptional skills in user interface (UI) and user experience (UX) design. Excited about an opportunity where I can work collaboratively, solve complex user problems, and have a high organizational impact.
Experience
User Experience Designer
Dec 2020 — Present · Spokane, WA, US
Transformed Exemption Certificate Management (ECM) workflows, leading a system migration, optimizing processes, and designing a self-powered onboarding experience that reduced review time by 30% and processing errors by 25%.Contributed to the evolution of the design system by developing scalable, accessible components, including a flexible card component used across multiple products. Conducted extensive design system research, ensuring consistency, usability, and WCAG compliance.Enhanced backend content management tools, integrating GIS-powered data visualization and automation to improve tax data accuracy, usability, and decision-making, increasing efficiency by 40%.Drove innovation through AI-driven UX enhancements, winning a company-wide Hackathon by contributing to the Persona Pioneers project, which now informs future ECM feature development.
Education
Universidad San Francisco de Quito
Bachelor’s Degree
2016 — 2016
Linfield College
Bachelor’s Degree
2013 — 2017
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.