Jack Bagnall

Regional IT Engineer @BCA UK

Birmingham, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2024 — Present

Regional IT Engineer @BCA UK

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West Midlands, GB

Managing the IT service for the Constellation Automotive Groups locations within the Midlands (BCA, Cinch and MMG), including network monitoring and support, infrastructure and user hardware support.• carrying out project work for the group, ensuring seamless IT operations and support for branches.• Successfully commissioned and decommissioned sites, ensuring efficient IT infrastructure management.

EDUCATION

2015

Heart of England Training

Advance IT, Information Technology

N/A

The Baverstock Academy Sixth Form College

Advanced National Diploma in Business, (Business Administration and Management)

SKILLS

Mobile TestingActive DirectorySpecialist SoftwaresIosOffice 365Microsoft OfficeTeam LeadershipBusiness ContinuityMicrosoft Office 2007, 2010, 2013 & 2016Business ProcessWindows Server 2003, 2008 & 2012Personal DevelopmentCitrix XendesktopService DeskProcess ImprovementWindows MobileCustomer ServiceTechnical SupportBusiness EducationWindowsAuditingAndroidStock Management

ABOUT JACK BAGNALL

An ITIL Certified IT professional, With over 12 years of technical experience. I provide reliable and efficient technical support and solutions, process improvement and Cybersecurity analytical skills. I hold Microsoft Technology Associate (MTA) and macOS Enterprise Troubleshooting and Support qualifications. My mission is to deliver high-quality IT services and solutions that enhance business performance, end-user satisfaction and organisation security.

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Jack Bagnall — Regional IT Engineer at BCA UK in Birmingham, GB | Unifers