Jaci Mudd

WORK HISTORY

EDUCATION

SKILLS

ABOUT JACI MUDD

In 2023, I stepped away for personal reasons while continuing to strengthen my skills and stay engaged with the industry. I worked as a substitute teacher, including computer classes, which sharpened my communication and leadership abilities. I built a website for a startup, applying digital strategy and technical skills to support business growth. I also invested in continuous learning through LinkedIn Learning, industry podcasts, and articles to stay up to date on SaaS, customer success, and marketing automation trends. I’m now excited to bring my 14+ years of experience in client leadership, SaaS solutions, and strategic growth back into a full-time role.Results-driven Client Services leader with 12+ years of experience in the CPG, pharmaceutical, manufacturing, airlines and healthcare verticals. Expert in managing key account relationships with book of business of 20M, exceeding client expectations, and driving revenue growth. Skilled in leading technical and multidisciplinary teams to deliver advanced B2B and B2C SaaS solutions that address complex business challenges.Known for a consultative approach, keen ability to listen, and expertise in identifying business expansion opportunities. Adept at influencing stakeholders at all levels, from operations teams to executive partners. Proven track record in managing remote and on-site teams, fostering cross-functional collaboration, and ensuring alignment to meet client needs.Passionate about coaching and mentoring, focusing on technical skillset development and leadership growth. A creative problem solver who inspires innovation and drives a commitment to continuous improvement and success.