Jacob Joseph

Sales Operations Manager, Central Planning, Revops

Role
Sales Operations Manager at Freshworks
Location
Chennai, TN, IN
LinkedIn followers
500 followers
Sales & Business DevelopmentView LinkedIn profile

About Jacob Joseph

Lead Program Manager in Revenue Operations with 10+ years of experience in developing dynamic models, automating processes, and performing deep dive analyses. Skilled in building analytical models for Annual Operating Plans and delivering insights for strategic decisions. Proficient in Excel, VBA, SQL and Python

Experience

  1. Sales Operations Manager

    Freshworks

    Jul 2025 — Present · Chennai, IN

    Lead AOP planning and scenario modeling for the Expansion & Churn org within central RevOpsBuild dynamic models to evaluate growth paths, set data-backed targets, and support strategic decisionsDeliver insights for QBRs and long-range planning by analyzing retention and expansion performanceIdentify trends, risks, and opportunities through deep-dive analysis of customer and segment behaviorAutomate planning workflows to ensure accuracy, agility, and scalability across global teams

Education

  • Loyola Institute Of Business Administration

    Green Belt, Six Sigma

    2017 — 2017

  • Loyola Institute Of Business Administration

    Diploma, Computer Applications

    2010 — 2013

  • Loyola College

    Bachelor's Degree, Business/Commerce, General

    2010 — 2013

Skills

  • Graphic Design
  • Market Research
  • Analytics
  • Business Strategy
  • Powerpoint
  • Microsoft Excel
  • Leadership
  • Project Management
  • Marketing Communications
  • Illustrator
  • Advertising
  • Microsoft Word
  • Logo Design
  • Google Adwords
  • Photoshop

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Jacob Joseph — Sales Operations Manager at Freshworks in Chennai, TN, IN | Unifers