Jaber Howlader
Release Manager @Quad Infotech Inc
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WORK HISTORY
Release Manager @Quad Infotech Inc
Toronto, ON, CA
Playing a pivotal role in the coordination of product delivery through software patches, interfacing with multiple teams and supporting various platforms (.Net, mobile apps, PowerBuilder, Database objects and interfaces, etc.).• Reviewing sensitive problem tickets raised by customers through service delivery channels, and help teams prioritize them on a regular basis to ensure timely delivery minimizing impact.• Helping teams assess needs for emergency releases and facilitate delivery and deployments.• Conducting sprint standup meetings as a scrum master with development and product teams ensuring adherence to agile methods and processes, maintaining efficient delivery throughput.• Processing software release requests and establishing delivery timelines based on product roadmaps and business needs.• Coordinating completion of tickets from various product teams and unifying release test efforts by the QA teams and minimizing deployment disruptions to clients’ production environments.• Tracking and documenting bug detection and resolution efforts, observing any underlying trends to improve internal processes and practices. • Reviewing and maintaining release notes documentation for all outgoing patches and providing clear and concise explanations of the fixes included, thereby improving customer experience and reducing training efforts.
EDUCATION
Ted Rogers MBA at Toronto Metropolitan University
MBA-MTI, Business
University of Toronto
BASc, Computer Engineering
SKILLS
ABOUT JABER HOWLADER
I bring 15+ years of experience in IT release management, project leadership, and software delivery, with a proven track record of guiding cross-functional teams to deliver complex enterprise solutions. My career has spanned project management, quality assurance, and customer success — always with a focus on building systems that improve efficiency, reduce risk, and deliver real business impact.Alongside my corporate career, I’m also an Executive & Positive Intelligence Coach and Heroic Guide. Through my practice, 3S Coaching and Consulting, I help mid-level professionals and leaders strengthen mindset, habits, and leadership skills so they can thrive in both career and life. I integrate frameworks like Positive Intelligence (PQ), Heroic high-performance coaching, and practical productivity systems to empower lasting transformation.What drives me in both technology and coaching is the same principle:building clarity, resilience, and momentum so individuals and teams can consistently perform at their best.Specialties include:IT Release Management & Project LeadershipCross-Functional Team CollaborationAgile & DevOps Delivery PracticesPositive Intelligence Coaching (PQ)High Performance & Leadership DevelopmentProductivity, Focus & Mindset SystemsIf you’re interested in connecting around technology leadership, coaching, or performance systems, I’d be glad to start the conversation.
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