Jaanseged Bekele
IT Remote & Field Support Specialist at Alaska Airlines @Alaska Airlines
Signup · Get unlimited contacts
WORK HISTORY
IT Remote & Field Support Specialist at Alaska Airlines @Alaska Airlines
US
Delivered comprehensive IT support both remotely and on-site using the Cherwell ticketing system, with expertise in BeyondTrust for remote access- Diagnosed and repaired hardware issues to minimize downtime and ensure operational efficiency- Configured and managed Microsoft Suites, Office 365, and Microsoft Endpoint Configuration Manager to optimize user environments- Administered Active Directory and account management tasks to maintain secure and effective user access- Conducted cabling and hardware setup, including imaging devices and assembling PCs tailored to user needs- Troubleshoot software issues for users across various operating systems including Windows 10, Windows 11, and macOS- Managed onboarding for new hires, handling both remote and on-site setups to ensure smooth integration.
ABOUT JAANSEGED BEKELE
ITS Specialist | Expertise in Hybrid IT Solutions.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.