Jaabeer Ummar
Service Management Manager at Accenture
- Role
- Service Management Manager at Accenture
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Jaabeer Ummar
Experienced in leading daily operations with strong SLA focus, quality delivery, and effective team management. Skilled in coaching, performance reviews, and driving process improvements. Proficient in stakeholder engagement, issue resolution, and fostering a customer-first culture. Adept at handling recruitment, training, escalations, and administrative governance. Actively contributes to operational excellence and continuous improvement initiatives.
Experience
Service Management Manager
Jun 2025 — Present · Bengaluru, IN
Experienced in leading daily operations with strong SLA focus, quality delivery, and effective team management. Skilled in coaching, performance reviews, and driving process improvements. Proficient in stakeholder engagement, issue resolution, and fostering a customer-first culture. Adept at handling recruitment, training, escalations, and administrative governance. Actively contributes to operational excellence and continuous improvement initiatives.
Education
IDSG Govt collage
BCom, Business/Commerce, General
2002 — 2004
Skills
- Business Analysis
- Databases
- Software Development
- Business Objects
- Vendor Management
- Crm
- Business Intelligence
- Requirements Analysis
- Business Process
- Mis
- Strategy
- Business Development
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