Joe Egan
- Role
- Senior Technical Account Manager at Adobe
- Location
- Tyler, TX, US
- LinkedIn followers
- 500 followers
About Joe Egan
Results-oriented software professional with strong multi-industry, multi-platform…
Experience
Senior Technical Account Manager
Jan 2018 — Present
Owning technical aspects of customers\' Adobe Campaign solutions to drive their digital marketing success – overall solution health and alignment with strategy. Building and leveraging strong relationships with customer and Adobe stakeholders to collaboratively make ideal-state marketing visions reality. Proactively making recommendations and coaching customers regarding technical best practices to maximize the return on their investment in Adobe Campaign. Enhancing customers\' understanding of and ability to manage their Adobe Campaign solutions using Splunk, Power BI, Grafana, and other tools. Managing customer escalations to ensure proper engagement, coordination, and communication and expedite resolution.
Skills
- Project Management
- Uml
- Software Quality Assurance
- Software Development
- Design Patterns
- Rest
- Iis
- Cloud Computing
- Insurance
- Mobile Applications
- Java
- T-Sql
- Subversion
- Adobe Campaign
- Soa
- Wcf
- Sql
- Web Development
- Web Applications
- E-Commerce
- Soapui
- Integration
- Postgresql
- Xml
- Linq
- Digital Marketing
- Sdlc
- C#
- Customer Service
- Vb.net
- Agile Methodologies
- Ajax
- Teamwork
- Microsoft Sql Server
- Jquery
- Asp.net Mvc
- Software Design
- Mysql
- Databases
- Enterprise Architecture
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.