J. Zaidi
Certified Senior ServiceNow Developer/Admin | CSA | CAD | ITSM, ITAM, CMDB, HRSD, SPM, ITOM, PPM, CMDB, FSM, CSM, SECOPS, HAM, SAM, GRC, Integration Glide | Flow Designer | SQL
- Role
- Sr Servicenow Developer Admin at Veritiv
- Location
- Kent, WA, US
- LinkedIn followers
- 500 followers
About J. Zaidi
With over 12 years of hands-on experience in ServiceNow end-to-end development and 16+ years in the IT industry, I’ve built my career around one mission — transforming business operations through intelligent automation, innovation, and seamless digital experiences.I specialize in designing and delivering enterprise-grade ServiceNow solutions that empower organizations to achieve efficiency, security, and compliance at scale.Core Expertise Includes:ITSM, ITOM, ITAM, CMDB, HRSD, and CSM – building robust, user-centric workflows that enhance service delivery.HAM Pro, SAM Pro, and SECOPS – optimizing asset lifecycle management and strengthening enterprise security posture.GRC, IRM, SPM, PPM, and FSM – enabling governance, risk visibility, and strategic portfolio management across business functions.Integrations, Flow Designer, IntegrationHub, and Custom Apps – connecting systems and automating complex multi-platform processes.I’m deeply passionate about solving real-world business challenges, improving operational maturity, and helping organizations unlock the full potential of the ServiceNow platform.Whether it’s crafting tailored workflows, automating end-to-end business services, or integrating AI-driven capabilities like Now Assist, I thrive on turning ideas into scalable, secure, and future-ready solutions.Let’s connect to collaborate, share insights, and explore innovative ways to accelerate digital transformation through ServiceNow.
Experience
Sr Servicenow Developer Admin
Mar 2021 — Present
Education
University of the Punjab
Bachelors in Arts
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