J. Turner Batdorf

Vice President @J Turner Research

Houston, TX, US

Work with Nitin Agarwal (Chief of Products & Solutions) and Nicole Patterson to oversee all day-to-day operations at J Turner Research. This including sales, marketing, research, ORA, Einstein, and all products and client facing solutions• Further developed the latest edition of the industry standard for benchmarking a property\'s online reputation (ORA), resulting in a correlative variable of 9.3 BPS to market for each change in ORA. This number has improved from 2.8 BPS, to 3.5 BPS, to the current value of 9.3 BPS since 2021.• Spearheaded the development of Einstein, an AI tool that operationally categorizes resident feedback in buckets specific to the multifamily industry. Insights from Einstein indicate operational strengths and weaknesses, explain the \"why\" left behind quantitative scores, and allow companies to benchmark themselves to their competition• Public speaker on industry trends and recent research studies performed by J Turner Research• Author of \"Insights by Turner,\" a monthly blog that reports on trends within resident feedback