Jay Thakkar

About Jay Thakkar

Personal summary- A strategic growth-focused high-tech engineering leader with an established track record of driving critical initiatives to closure in a challenging environment- Responsible for creating strategic alliances with organization leaders to effectively align with and support key business initiatives that can help organizations gain competitive edge- Responsible for identifying opportunities for improvement in the existing solutions/integrations/systems, plan achievable strategies and deliver best in class integration solutions, frameworks, platforms and services.Senior Technical Architect Platform Architect - Understand customers requirements and design scalable, reliable and high-performance platform architectures using MuleSoft\'s Anypoint Cloudhub 2.0 / Anypoint RuntimeFabric.Set up global load balancer with WAF policies (GCP global load balancer), setup private spaces/VPCs, AWS transit gateways, BGP/static VPNs, Business groups, SSO IDP, External client management using Dynamic OIDC, Anypoint teams, API domains with CNAME/DNS registration, and DR (warm stand-by) configurations.Define best practices for API design (API fragments), development (templates), and deployment (CI/CD). Define and enforce API governance policies, error handling, logging framework with forwarding to external enterprise log aggregation platforms like Splunk.Implement security measures, such as OAuth, JWT, and data encryption to safeguard sensitive information.Plan for internal and external API isolation & access security.Solution Architect - Create blueprints for integration solutions, ensuring alignment with enterprise architecture standards.Lead the development of integration solutions, including APIs (REST/SOAP), microservices, and data pipelines.Establish roadmaps for implementing APIs and integration solutions across various business units.Define decision trees (for light weight APIs/bulk data synchronization), API integration patterns (real time/ near real time/ Event driven/ Lambda patterns/ Subscriber patterns/ batch etc.) for different integration use cases.Collaborate with cross-functional teams, including business stakeholders, developers, and project managers in an agile environment.Monitor the performance of integration solutions and optimize for scalability/reliability.Troubleshoot integration issues with respect to failures, connectivity, network etc.Integration tools worked on - Mulesoft 4.4 and above, Apigee OPDK 4.5, Seeburger BIS 6.7Domains - Retail and consumer goods, distribution and logistics, pub sector, banking

Experience

1. Senior Technical Architect

   Salesforce

   Feb 2026 — Present

Education

• Harvard Business School Online

  Leadership Principles

• Sikkim Manipal University

  Master’s Degree, Masters of Computer Applications

  2013 — 2016

• University of Mumbai

  Bachelor's Degree, Information Technology

  2008 — 2011

• University of Mumbai

  Bachelor's degree, Information Technology