J. Scott Duncan
Head of Client Services @Insights
Dundee, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2018 — Present
Head of Client Services @Insights
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Dundee, GB
EDUCATION
N/A
Glenrothes High School
Standard Grades
N/A
Fife College
National Certificate in Computing
SKILLS
Strategic VisionBusiness PlanningOperations ManagementPerformance ManagementFinancial ServicesCrmCall CenterHandle Multiple PrioritiesLeadershipInbound MarketingLeadership DevelopmentLong-Term Customer RelationshipsSalesBusiness InnovationService DeliveryPeople DevelopmentBusiness AnalysisRecruitingProject ManagementProject DeliveryBusiness StrategyCall CentersBusiness DevelopmentInsuranceGreat MotivatorBpoPerformance ImprovementManagementOffshoringPortfolio ManagementCustomer ExperienceStrategic PlanningBankingRisk ManagementTeam ManagementCoachingRetail BankingContact CentersBusiness TransformationCustomer Retention
ABOUT J. SCOTT DUNCAN
I am a senior customer experience and client services leader with more than 30 years of…
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