J Rahul Rajh

About J Rahul Rajh

Accomplished professional, planner with proven career of over 15 years in conceptualizing & implementing effective ideas / strategies through transformation which adds value to organization through inspiring leadership & rich experience; scaling new heights of success by leaving a mark of excellence in assignments pertaining to P2P, Blackline, People & Process Management, Global Service Delivery Excellence, Operations Management, Transition & Automation, Business Development, Quality & Process Innovation. Profile Summary •An Operations & Transformation Specialist, with rich experience in accounting domain for driving operations, process & service excellence functions •Wealth of expertise entails Transformation, Procure to Pay (P2P), Blackline reconciliations, financial reporting, desktop automation, audit recovery services, contact centre management, reconciliation, closing and reporting activities •Recognized for driving operational excellence using skills such as process improvement, operations management and automation; thriving in deadline-driven environments with excellent team-building skills •Led 20 projects (Continuous improvement, RPA and desktop automation, DWE and Gen AI) with successful engagement with Client transformation lead and receiving accolades from Client and executive leadership. •Led project to implement RPA for Balance sheet account reconciliations and global standard reconciliation templates and worked extensively on Reduction of aged items by 80% •Drove strategic vision and executed a Lean project which resulted in FTE reduction and automation of reporting activities using SQL, Excel and Tableau •Powerful strategist; recognised for achieving a gain share profit of through a recovery of $1m •Worked extensively on successful transition of processes on-site and offsite •Gained international exposure by conducting road show visit (business meetings) to client locations located in USA and Canada in FY 2013-14 •Leveraged skills in conceptualising resource plans, managing SOP & SLA and setting & maintaining CTQ (Critical to Quality)/ CTP (Critical to Process) targets •Worked extensively on ERP (SAP, JDE, Exact Globe, reconciliation tools like Trintech (Cadency)and Blackline), Analytical tools (SQL, ACL (Audit Command Language), Excel VBA, Tableau) •Enterprising leader with expertise in managing cross-functional teams in setting inspirational goals, defining KPIs for the team and ensuring achievement of the goals; hands-on experience in creating roadmaps for HRBP

Experience

1. Transformation Manager

   IBM

   Apr 2024 — Present · Bengaluru, IN

   Leading a team of 65 professionals, with 4 team leads reporting and covering multiple geographies of APAC, EMEA and India. • Effective and efficient service delivery in end-to-end PTP and RTR (Blackline) domains involving activities of Procurement, Invoice processing, payments, master data management, travel and expense, Balance sheet account reconciliations using Blackline tool • Effective client engagement with international and domestic stakeholders by conducting monthly governance meetings; implemented procedures & service standards for business excellence • Assured compliance with stipulated SLAs and monthly KPIs on a regular basis; met deadlines and turnaround time without compromising on quality norms and adhering to SLAs • Delivered process breakthrough improvements towards business excellence by identifying & suggesting missing control points in existing process • Efficiently Handled multiple audit related activities pertaining to Accounts Payable like Statutory audit, US GAAP Audit, ICFR Audit • Performed maturity assessment and FTE reconciliations to comply with budget; Monitoring yearly cost billed through effective billing analysis of forecasted vs actual FTE • Enhanced existing methodologies through desktop automation via Excel VBA; Tracked performance & trends and facilitated culture of process transformation & continuous process improvement • Achieved process improvements in customer service and applied different techniques in processes to enhance quality & profitability; removed unnecessary procedures in process for efficient functioning and ensured uniformity in the process • Proactive attrition and succession planning with timely identification of backfills while ensuring smooth flow of daily operations • Mentoring and coaching team leads to achieve career goals and successful career growth for reportees • Monitoring BCG compliance guidelines through effective monitoring of compliance reports and results

Education

• L.C Seshadripuram Boys High School

  S.S

  1999 — 2002

• Seshadripuram First Grade College

  B com

  2005 — 2008