J Kumar
Ex-Egon Zehnder, Robotic Process Automation, Digital Transformation, Consulting, Research, Healthtech, IoT, AI, ML :)
- Role
- Robotic Process Automation Consultant at R1 RCM
- Location
- South Delhi, IN
- LinkedIn followers
- 500 followers
About J Kumar
He is a multitalented, multicultured individual having worked across all domains. He started from the BPO domain in its nascent stages and worked up the ladder building and transitioning processes from overseas, climbing the ranks and building excellent customer engagement. He then worked in the KPO industry both executive search and healthcare with excellent rapport and transitioning processes from all over the world to India and maintaining excellent client and team satisfaction achieving 100% satisfaction in all domains. He carries a business acumen at par with his competitors having built up sound business models in all the industries worked - BPO, KPO, RPO, LPO etc, leading processes to profitability and building up great teams/pillars to take the companies to the next level setting up their delivery centers in India. Years of experience in Data Management, Research, Consulting, & Healthcare domain across top management roles. Certified Frontline Manager with experience in Process Management, Business Development & Transition & Migration etc. He is now working with companies to scale up their Digital Transformation domain and help them build the workforce of the future under Robotic Process Automation so looking for the best challenging opportunities to help set up ICONIC companies. If you have any, feel free to discuss :)
Experience
Robotic Process Automation Consultant
Jan 2019 — Present
Certified in Automation Anywhere 2019, v11, A360\\\\nCertified Business Analyst & Program Manager in AA\\\\nAlso working on Cloudmed Automation Suite\\\\nBuilding & structuring future APIs\\\\nProcess Analysis, Design, and Implementation, Business and Technical requirements\\\\nProblem-Solving, and System(s) Testing, including UAT and Bug fixes\\\\nBot control, monitoring and management\\\\nRequirement gathering. Process mapping\\\\nData structuring, AI and machine learning implementation in revenue cycle management\\\\nTableau, SQL, & Root cause analysis\\\\nAgile/Scrum + Project management\\\\nChange management, stakeholder management\\\\nLeading the Digital Transformation way\\\\nProduct Management\\\\nCreating JIRA tickets and Kanban boards\\\\nEngaging in UATs and agile/scrum calls\\\\nUpdating and creating Confluence pages\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
United Business Institutes
Master of Business Administration (MBA), International Business, First
2011 — 2012
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