Justine Jaeger Hargreaves
Director of Membership @Chorus America
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WORK HISTORY
Director of Membership @Chorus America
Provincetown, MA, US
I lead membership strategy and engagement for a national community of choral organizations and leaders, focused on strengthening connection, increasing value, and supporting thriving, sustainable arts organizations.In this role, I work at the intersection of community, strategy, and service, designing member experiences that are responsive, inclusive, and grounded in the real needs of the field.My work includes:• Shaping and evolving the membership model to better serve a diverse and growing community• Strengthening member engagement through responsive, relationship-centered service and support• Developing programs, experiences, and leadership opportunities that foster connection and professional growth• Translating member insights into actionable strategies that drive retention, satisfaction, and long-term value• Partnering cross-functionally to align membership, programming, marketing, and organizational goals• Elevating the voice of members to inform strategy, ensuring Chorus America remains a trusted partner to the fieldI am particularly passionate about building spaces where arts leaders feel supported, connected, and equipped to do their best work in their communities.
EDUCATION
Wells College
BA, Art
New York University
MA, Arts Education Management
SKILLS
ABOUT JUSTINE JAEGER HARGREAVES
I am a mission-driven leader who loves messy, meaningful work. My background spans education, social impact, entrepreneurship, and the national arts sector, but the throughline is always the same: build solutions that strengthen the communities they serve. I think like a product strategist, communicate like a marketer, and lead like a community builder. You can count on me to bring clarity to what works, what\'s challenging, and what\'s possible. I use data, but I never forget the human story behind it. I lead with empathy, low ego, and high agency, bringing energy, accountability, and a collaborative mindset to every challenge. My strengths include clarifying the conversation, generating innovative ideas, casting vision and process roadmaps, and inspiring, empowering, and influencing at every level. I ask sharp questions, listen deeply, and design for impact. Outside of work, I am a lifelong musician, creative, athlete, and social justice advocate giving cool-mom-that-bakes-you-cookies vibes.
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