Jose Dolabela Portela
Global Service Desk Analyst @Matrix
Signup · Get unlimited contacts
WORK HISTORY
Global Service Desk Analyst @Matrix
During this role, I offer full helpdesk support for Tetra Pak global employees; uncovering and fixing their issues and offering software/hardware support. I troubleshot software issues related to Windows 10/7, MS Office Suite, Internet Explorer, Chrome browsers, iOS cell phones, and internal applications. As trilingual, underpinned Spanish, Portuguese, and English language customers Significantly reduced downtime by promptly resolving issues.
EDUCATION
Universidade Federal do Rio de Janeiro
Bacharelado, Mathematics
SKILLS
ABOUT JOSE DOLABELA PORTELA
I am a customer-focused professional with proven track record of success in offering…
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.