J. Denise Jacqueline Monroe Monroe

About J. Denise Jacqueline Monroe Monroe

Experienced professional with a comprehensive 30-year background encompassing diverse roles such as Contractor, Project Manager, Consultant Management Professional, Office Manager, Staffing Coordinator, Clinical Administrative Assistant, Entrepreneur, and Assistant Agency Director of Operations.Demonstrated success in client accounts and employee management, with a focus on overseeing staffing requirements, schedule coordination, project management and cultivating positive relationships among clients, stakeholders, and teams. Seeking to apply proven skills in operations management, decision-making, client/employee onboarding, and customer service to contribute to future endeavors.

Experience

1. Consultant Management Professional

   ProKatchers LLC

   Jan 2021 — Present

   Managed comprehensive engagement and support-related functions, processes, and procedures for assigned clients and consultants, acting as the primary liaison for all interactions.• Utilized strong interpersonal skills and detailed knowledge of engagement-related tasks to effectively manage employee relations, employment verification, pay rate validation, and consultant onboarding processes.• Conducted meticulous monitoring of background checks, drug test results, and E-verify, supplementing this with contract analysis when required.• Collaborated with program teams and management to address consultant time and paycheck issues, pay rate changes, assignment extensions, and new assignments, using client timekeeping systems to track activities and issues.