J. C. Gonzalez
Customer Success Manager at UKG
- Role
- Customer Success Manager at UKG
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About J. C. Gonzalez
I currently serve as a Customer Success Manager at UKG (Ultimate Kronos Grroup)- a leading cloud provider of human capital management solutions. UKG’s technology solutions helps people and businesses address challenges related to finding, keeping, and managing a productive, high-performing workforce. We have helped organizations of all sizes in all industries increase efficiency and make proactive, strategic decisions by leveraging HCM solutions. I have a background of proven expertise in cloud computing, HCM best practices, and software solutions for HR, payroll, and talent management.Unified HCM gives companies one business intelligence (BI) engine to analyze all facets of HCM. No pulling data from multiple sources. One unified HCM solutions. One global system of record for all workforce data.
Experience
Customer Success Manager
Oct 2024 — Present · US
Education
Barry University
Bachelors Degree, Business Administration
1982 — 1986
Skills
- Customer Satisfaction
- Strategy
- Saas
- Professional Services
- Customer Service
- Software Implementation
- Customer Support
- Leadership
- Business Intelligence
- Business Process Improvement
- Management
- Cloud Computing
- Salesforce.com
- Account Management
- Team Leadership
- Workforce Management
- Business Analysis
- Process Improvement
- Crm
- Enterprise Software
- Vendor Management
- Talent Management
- Customer Experience
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