Izhar Ahmad
Customer Service Ambassador at Amazon
- Role
- Manager at Amazon
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Izhar Ahmad
Extensive experience in Customer service and technical support through multiple channels such as Chat Support, Inbound and Outbound Phone Support.Accomplishments in process optimization, Operations management, Client servicing and people management with key focus on Customer experience and employee development and motivation.Ability to review and analyze Budgets v/s Actual Revenue, identify opportunities to improve overall Gross Margins.Proven Exposure to transition and launch of new lobs and businesses.Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals.Possess problem solving & organizational abilities and people development.Developing, motivating, training, coaching, evaluating, retaining and recruiting employees.
Experience
Manager
Jun 2021 — Present · Hyderabad, IN
Education
G.B Pant Engg. College
MCA, Computer Applications
2008 — 2011
Skills
- People Management
- Process Optimization
- Operations Management
- Employee Learning & Development
- Client Services
- Transition Management
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