Iyyappan G
Business & Functional Analyst | ERP & Supply Chain Solutions | System Implementation Expert | Stakeholder Engagement | Customer Success Management
- Role
- Customer Success Lead at Freightoscope
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Iyyappan G
I am an MBA graduate certified in Logistics and Shipping with hands-on experience as a…
Experience
Customer Success Lead
May 2023 — Present · Chennai, IN
Led end-to-end customer onboarding and implementation processes, ensuring smooth transitions from sales to go-live with a focus on client satisfaction and operational readiness. Analyzing the client\'s requirements and collaborating with product and development team to clarify the requirements. Communicating with developers via Jira to reproduce and investigate the bugs. Manually test the existing and new features of module thoroughly before deployed into live environment.(Modules – Pricing, Operation, e-AWB and Tracking)
Education
Amet University Chennai
Bachelor of Business Administration - BBA
2017 — 2020
Amet University Chennai
Master of Business Administration - MBA
2020 — 2022
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