Iyshwarya Gopinath
Operations | Stakeholder and Client Management | Supplier Management | Customer Service champion | Parent
- Role
- Supplier Operations Manager at RELX
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Iyshwarya Gopinath
I have a total of 13 years experience in Operations, primarily focusing on Supplier Operations and Customer Operations.As a Supplier Operations expert, my focus is on establishing an effective outsourcing function, ensuring that our operations align with strategic business goals. Our team\'s efforts have been instrumental in sourcing top vendors, negotiating contracts that benefit our organization, implementing quality metrics that guarantee excellence, and driving suppliers for optimal operational delivery.Previously, as a Senior Customer Operations Manager, my leadership in managing customer support teams and warehouse operations significantly enhanced our service level agreements. The comprehensive SOPs crafted under my guidance streamlined processes and facilitated the successful management of customer operations, showcasing my dedication to operational efficiency and client satisfaction.
Experience
Supplier Operations Manager
Jun 2024 — Present · Chennai, IN
Education
Stella Maris College
M.A, International Studies
2009 — 2011
University of Madras
B.A, Journalism
2006 — 2009
Instituto Hispania
Spanish
2010 — 2010
Jaigopal Garodia Vivekananda Vidyalaya
Higher secondary, Physics, Chemistry, Mathematics and Computer Science
1992 — 2006
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