Partha Sarathi Mohapatra

Experience

1. Business Consultant

   Nhance Now

   Jul 2021 — Present · Bhubaneswar, IN

   At NHANCE NOW we help businesses shift from people first to digital first business, to remain relevant in the pandemic induced digital era. We help consumer businesses build human-less, self-care centers on WhatsAPP to replace outdated call based helplines and IVR based contact centers. Our WhatsApp Customer Engagement Cloud provides businesses with a single place to configure, deploy and distribute high performing WhatsApp Bots, designed and managed by Conversational Experts.In my role as Senior Business Consultant – Revenue Operations I work with consumer businesses in APAC,Middle East and India region to:• To provide the digital transformation roadmap for customer engagement – lead generation, pre-sales and post purchase engagement. • Assist with design, deployment and distribution of WhatsApp Bot services for various functions.• Analyse data and help de-mystify it for the business leadership team in simple English.• Bring together the core customer success team to identify new customer engagement touch points, unlock new upselling opportunities and help save costs across the customer post purchase journey with innovative WhatsApp business products.Leading a team of dynamic client partners, I am predominantly focused on helping our clients across industries fulfill their vision and become high performance business leveraging technology — driven by relationships. At the heart of my work is a belief in building relationships founded on honesty, transparency and integrity. This means delivering on promises, however complex or innovative the challenge.

Education

• University of California, Los Angeles - UCLA

  Master’s Degree

• California Los Angeles High School

  High School Diploma