Imani McKenzie

About Imani McKenzie

I’m a people-first operations leader who believes great restaurants are built through strong systems and even stronger leaders. I’m deeply committed to training and leadership development, overseeing eight units—four of which operate as academy locations responsible for developing future leaders for the brand. With extensive multi-unit P&L experience, I help teams turn strategy into daily habits that improve profitability, retention, and guest loyalty. I’ve built my career in fast-paced, high-growth environments—guiding teams through brand transitions, new market openings, and performance turnarounds. My approach blends operational rigor with real coaching: developing GMs, reducing turnover, and creating ownership at every level.What I’m trusted to do:• Restore execution in challenged markets• Grow internal leaders and succession pipelines• Deliver consistent financial results• Partner across HR, Training, Facilities & Ops• Scale standards without losing hospitalityI’m motivated by seeing leaders I developed run top-performing restaurants—and by building organizations where results and culture rise together.

Experience

1. Area Leader

   CAVA

   Mar 2023 — Present

Education

• University of Phoenix

  BA, Communications

  2009 — 2013

Skills

• Restaurants
• Food & Beverage
• Customer Service
• Training
• Event Management
• Catering
• Marketing
• Hospitality Industry
• Public Relations
• Blogging
• Editing
• Leadership
• Food
• Sales
• Restaurant Management
• Social Networking
• Social Media Marketing
• Team Building
• Event Planning
• Social Media