Ivy Jones

Customer Account Manager

Role: Customer Account Manager at Aquera
Location: Houston, TX, US
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Customer Account Manager
Aquera
Mar 2025 — Present · Houston, TX, US

Education

Santa Fe College
Associate of Arts - AA, Business Administration
2014 — 2016
University of Florida
Bachelor of Business Administration - BBA, Business Administration and Management, General
2016 — 2018

Contact information

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Work email
•••••@aquera.com
Personal email
•••••@•••••.com
Direct dial
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Current company

Aquera

Software Development · 364 employees · Founded 2016 · Seattle, Washington, United States

Each day, Aquera automates over four million Joiner, Mover, Leaver (JML) transactions for millions of workers worldwide with the Aquera 360 HR & Identity Integration Platform. This equates to over 1.5 billion transactions per year. The Aquera platform is used by over 1,200+ customers to automate their on-/off-boarding lifecycles for employees, contractors, partners, and students across their HR applications, ITSM, identity directory, and many business applications. The Aquera platform’s integration catalog consists of 80+ HR applications, 20+ identity directories, 10+ ITSMs, and 1,000+ business applications. The out-of-the-box pre-built integrations automate HR processes involving payroll, benefits, timecards, learning management, expense management, and ERPs, and IT worker on-/off-boarding lifecycles, identity lifecycle provisioning and governance, ITSM ticket generation and fulfillment, and B2B partner identity access management. For the long tail of disconnected apps in scope for identity governance projects, Aquera accelerates the onboarding and governance of hundreds of applications. The platform is a SOC 2 Type 2 audited, ISO 27001 certified SaaS service running on AWS.

aquera.com

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Experience

Customer Account Manager

Education

Santa Fe College

University of Florida

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