Ivor Sheldon

About Ivor Sheldon

Experience : Build - Deliver Organisation needs - High Contributor - Risk Professional - Governance - Specialist in setting up Fraud Risk operations – both Central function and Line investigation teams- Successful roles played in devising / revamping fraud operations from evolution to execution in 2 large Banks in the Country- Deep understanding of fraud nuances on high ticket size, small ticket size, rural loans and payment transactions / channels- Managed Fraud Risk operations and investigations for the Retail Book encompassing Credit cards, Personal loans, Business Banking products, Net-banking transactions and Liabilities for the entire Country- Representative and presenter of fraud risk trends and metrics for Retail Banking in Country Fraud Risk Council and Special Board for Frauds committee meetings- Versatile Product knowledge across 18+ Retail loans, Liabilities, Payment Products and Telecom- Digital verifications through - Aadhar authentication, Bureau based validations, Bureau Quiz, official e mail validations and income model-based checks to balance Risk checks with STP throughput- Keen and good in re-engineering of Fraud prevention strategies, driving process and system changes - Affinity to working with systems. Run Special projects and and Played a Pivotal role in implementation of more than 6 different fraud prevention tools in my tenure of work - Aligning Fraud reporting to Regulatory requirements- Agile and Balanced thought process, constant thinker, working across levels in a collaborative manner- Partnered with Products and Marketing team to devise Customer Fraud Awareness programs sent to customers through SMS / e mailers/ social media. Ensured simplicity of communication- Experience of working with Fintech companies / Bureaus / Consultancy and Advisory firms / Vendors- Experience of interactions with Regulators and non-regulatory bodies In my current role, i am handling Governance across all Retail Credit Products. Role entails working closely with the Credit Strategy Heads (Policy Team) and Compliance Unit of the Bank on Regulatory indents, matters and other Compliance requirements for Retail Credit Strategy and Controls unit.

Experience

1. Senior Vice President - Retail Governance (Across all Retail Products)

   HDFC Bank

   Sep 2021 — Present · Mumbai, IN

Education

• St. Xavier's College

  Bachelor's degree, Chemistry

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  MBA, Finance

  2004 — 2007

Skills

• Retail Banking
• Banking
• Risk Management
• Team Management
• Project Planning
• Operational Risk
• Management
• Portfolio Management
• Credit Risk
• Strategy
• Financial Risk
• Analysis