Ivonne Pardo
Technology Solutions Consultant @Direct Travel
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WORK HISTORY
Technology Solutions Consultant @Direct Travel
CA
Partner with sales and product teams to scope and position technology solutions aligned to client environments and requirementsSupport implementation of travel platforms, working across systems and workflows (OBT, expense tools, supplier integrations)Translate complex platform capabilities into clear business value for both technical and non-technical stakeholdersCollaborate with cross-functional teams to align pre-sales solution design with post-sale implementation delivery
EDUCATION
Universidad Externado de Colombia
Bachelor’s Degree, Hotel and Restaurant Management
Niagara College
Hotel and Restaurant Management , Hospitality Administration/Management
SKILLS
ABOUT IVONNE PARDO
At Direct Travel, the focus is on empowering organizations to optimize their travel programs through strategic alignment, solution-driven initiatives, and enhanced traveler engagement. With over 8 years of experience as a Technology Solutions Manager, the role emphasizes creating tailored strategies to improve traveler autonomy, flexibility, and efficiency while driving client retention and satisfaction. Leveraging nearly a decade of cross-functional expertise, including prior roles at CWT, the emphasis has been on uncovering customer pain points, fostering meaningful relationships with stakeholders, and delivering actionable insights. Proficiency in account management and business strategy enables the team to consistently deliver impactful solutions, ensuring seamless collaboration and measurable outcomes.
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