Ivo Vatovic
Distribution Supervisor @UPS Supply Chain Solutions
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WORK HISTORY
Distribution Supervisor @UPS Supply Chain Solutions
Burlington, ON, CA
Attained high productivity while working within tight timelines whilst being highly flexible, organized and prioritizing workload effectively and efficiently in a timely mannerSpearheaded vital UPS management team functions such as hiring, coaching and managing 15-25 associates and outbound operations for multiple healthcare clients with utmost tactResolved complex issues by determining the needs of the clients and offering favorable solutionsMaintained contact and followed up on problems that required special handlingResearched and responded to client inquiries and explained transactions to their satisfactionSuccessfully performed SOP compliance implementations, as well as client work instructions, while effectively improving operation efficiency from OR high 90s to stable 70s by streamlining work processes and reducing OTContinually proliferated strong focus on client communication and relationships, while conducting and presenting Key Performance Metrics (KPIs) at Monthly Business ReviewsCoordinated and managed multiple projects that support Operational ExcellenceImplemented and ensured compliance with all operating procedures, processes and policies**Achievements Snapshot**Coordinated routine communications with clients, staff, internal departments, contractors in an empathetic, efficient and timely mannerNotable clients included: Sandoz (Control Drug Substances), Amgen (Cold Chain), Novo Nordisk (Cold Chain), Edwards Lifesciences (critical care), GSK Rx
ABOUT IVO VATOVIC
Profile Ivo is a highly experienced and acclaimed Operations Management and Supply Chain professional. He possesses 13+ years of progressively combined and proven experience in a dynamic spectrum of areas, including Healthcare third party logistics. His wide array of expertise entail areas such as: Warehouse Management, Distribution Functions, Logistics, Transportation, Order Management People Development, Performance Management, Process Improvement Customer Service, Client Management, Process Planning, Coaching & Training Recruitment & Hiring, Productivity Management, Operations Analysis Project Coordination, Quality Assurance, Health and Safety Excellence Contract Packaging, Inventory Management, Scheduling Ivo has accumulated a wealth of knowledge and skills cemented throughout his rewarding career. Through a rich professional background, he has an ever-evolving knowledge-base in a dynamic array of areas that deal with Leadership, Team Building, Time Management, Goal-Setting, Self-Motivation, Mindset and Workplace Excellence. Core Competencies His areas of specialization entail: Inventory Management, Logistical Functions, Warehouse Operations, Distribution Processes and Productivity Management environments. Ivo applies advanced practices in multi-divisional Operations Management, Process Improvement, Recruitment, with special attention to creating long-lasting client relationships. He has been able to combine his professional background with the dynamics of the rapidly evolving Operations Management, Supply Chain Functions and Team Relationship Building realms of today where attainment of organizational goals are crucial to the advancement of any company. Career Vision With an unflinching passion and insatiable drive for progress, Ivo believes in the golden formula of K.S.E (Knowledge, Strategy and Execution). It is the very bedrock and core pillar upon which his illustrious career has grown, advanced and evolved over the years. It is this visionary foresight that fuels his unwavering devotion towards his professional aspirations in Operations, Logistics and Supply Chain areas. If your Corporate & Management needs entail a highly committed, resourceful and experienced professional with a proven track record for success, Ivo can be reached via: LinkedIn Direct Message Email: v••••••@gmail.com Cell:+12•••••••34
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