Ivette Hernandez
Regional Director Case Management-south Miami Hospital, Doctor\'s Hospital, and Doral Hospital @Baptist Health
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WORK HISTORY
Regional Director Case Management-south Miami Hospital, Doctor\'s Hospital, and Doral Hospital @Baptist Health
Miami, FL, US
Oversee operations of Case Management team (including nurse case managers, social workers, and utilization review nurses) for Doctor’s Hospital and South Miami Hospital/Doral Hospital. Ensure alignment of organizational strategies, implementing initiatives enriching patient and family experience. Collaborate with and plan strategically with executive and operational leadership to fulfill Baptist Health South Florida’s mission and vision. Ensure compliance with state and federal regulations. Responsible for departments’ overall annual budget and operational improvements.
EDUCATION
Hunter College
Master's Degree
Florida International University - College of Business
Master of Business Administration - MBA
Cornell University
Bachelor's Degree
ABOUT IVETTE HERNANDEZ
As Regional Director of Case Management-Central at Baptist Health South Florida (South Miami Hospital/Doral Hospital and Doctor\'s Hospital), I lead a team of professionals who provide quality services and successful outcomes for patients and families. I have extensive experience in healthcare administration, case management, clinical social work, and psychotherapy. I hold a License in Clinical Social Work, a Certified Case Manager Certification, and a Master of Business Administration degree.My mission is to ensure safe and compassionate transitions of patient care, to optimize the utilization of resources, and to improve the efficiency and effectiveness of operations within the case management process. I implement Lean Six Sigma methodologies and tools to enhance performance and productivity, and I have collaborated with multidisciplinary stakeholders to align the case management goals with organizational vision and strategy. I am passionate about advancing the standards and practices of hospital case management, and I continuously seek to implement initiatives to enrich patient and family experience.
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