Ivens Mendonca

About Ivens Mendonca

I am a strategic and pragmatic Technology and Business Operations Leader with extensive experience directing and managing all the administrative aspects of the organization, from Technology to Risk Management, Budgeting and Planning, Legal, HR, and Accounting. Experienced in working with all levels of the organization, building teams, sharing the vision, improving operations, introducing innovation and managing change, and making things happen while bringing the strategy to life throughout the decision-making process. As part of continuous education, I completed the : from MIT and obtained the () certification from PMI.Some examples of how I have helped organizations:• : Coordinated, organized, and managed a company that resulted from merging fundraising, oversight, and corporate back-office operations, reducing the annual budget by over $1MM, 20%, per year. • : Assessed, implemented, and streamlined the systems, processes, and procedures of the departments of a merged company to continually increase the quality, type, and efficacy of the services and products offered.• : Moving the organization towards a culture that values reporting, transparency, and accountability in people management, operational/financial results, and risk management. • : Evaluated and selected Salesforce as the CRM solution. Hired and organized a multi-national team to implement and manage Salesforce’s onboarding and the continuous flow of new functionality requests. • : Implemented a project management office (PMO) to manage the full load of enterprise projects, varying in size from $20k to $6M.• : Fluent in English, Portuguese, and Spanish.

Experience

1. Vice President of IT Services

   YMCA of Metropolitan Atlanta

   Oct 2025 — Present

   Responsible for leading the YMCA’s technology team in alignment with organizational goals and mission. Oversee strategic planning, infrastructure modernization, data security, and digital innovation. Collaborates across the Y\'s leadership, vendors, and national YMCA CIOs to enhance operational efficiency, elevate member and staff experiences, and ensure IT services are scalable, agile and simply work.

Education

• Stevens Institute of Technology

  BE, Electrical Engineering

• MIT Sloan School of Management

  Artificial Intelligence: Implications for Business Strategy, Artificial Intelligence

• Project Management Institute

  Disciplined Agile Scrum Master (DASM)

• Stevens Institute of Technology

  MS, Computer Science

Skills

• Software Development Life Cycle (Sdlc)
• Business Process
• Team Leadership
• Business Strategy
• Business Intelligence
• Program Management
• IT Strategy
• Coaching
• Consulting
• Pmo
• Cross-Functional Team Leadership
• Leadership
• Analysis
• Cash Flow
• Project Management
• Ms Project
• IT Management
• Risk Management
• Management Consulting
• Integration
• Software Development
• Process Improvement
• Technology Management
• Budgeting
• Change Management
• Business Development
• Business Analysis
• Strategy
• Management
• Team Building
• Project Planning
• Leadership Development
• Sdlc
• Sales
• Governance
• Business Process Improvement
• Strategic Planning
• Budgets
• Start-Ups