Ivan P.

About Ivan P.

I am a Systems Analyst at InComm Payments, a leading provider of innovative payment solutions for the financial industry. With a strong background in analyzing complex technical systems and processes, I am passionate about optimizing performance and driving results for our clients and partners.I have designed and implemented software solutions that met the unique needs of our clients, collaborating with cross-functional teams to deliver high-quality products that exceeded expectations and drove revenue growth. I have also analyzed and optimized system architecture to improve performance, scalability, and security of our FinTech products, utilizing my technical expertise to identify and address complex issues, resulting in improved product reliability and client satisfaction.In addition, I have provided technical support and guidance to clients and colleagues, ensuring they were able to utilize our FinTech products to their fullest potential. I have utilized my strong communication skills to build and maintain positive relationships and trust with internal and external stakeholders.I earned a Bachelor of Business Administration degree in Management Information Systems with a Minor in Business Analytics from Dalton State College, where I have acquired skills in SQL, data analysis, Java, and other relevant tools and technologies. I am always seeking out new opportunities to learn and grow, and I stay up-to-date with the latest industry trends and best practices.

Experience

1. Systems Analyst

   InComm Payments

   Jan 2022 — Present · Atlanta, GA, US

   Designed and implemented innovative software solutions to meet the unique needs of our clients in the financial industry. Collaborated with cross-functional teams to deliver high-quality products that exceeded client expectations and drove revenue growth • Analyzed and optimized system architecture to improve performance, scalability, and security of our FinTech products. Utilized technical expertise to identify and address complex issues, resulting in improved product reliability and client satisfaction • Provided technical support and guidance to clients and colleagues, ensuring they were able to utilize our FinTech products to their fullest potential. Utilized strong communication skills to build and maintain positive relationships with clients and stakeholders • Led software development projects from inception to completion, utilizing agile methodologies to ensure on-time delivery and high-quality outcomes. Utilized project management skills to coordinate resources and manage timelines, resulting in successful project outcomes and client satisfaction • Stayed up-to-date with emerging technologies and industry trends to identify opportunities for innovation and improvement within our FinTech products. Utilized a proactive approach to identify and implement new features and functionalities, resulting in increased revenue and market share

Education

• Dalton State College

  Bachelor of Business Administration - BBA, Management Information Systems with a Minor in Business Analytics